Fast Boarding and Check-ins
When it comes to the perks of flying FBO vs. public airports, nothing beats the convenience of the fast check-in and boarding process. FBOs don’t require passengers to undergo the same level of bag searches and security screenings as commercial airports. The check-in process is streamlined and is often done digitally.
Boarding is an efficient process, requiring passengers to show their ID to a crew member while boarding. The entire boarding process takes only a few minutes.
Knowledgageble Flight Crews
Traveling via FBO is a much more personal experience than through a commercial airline. Passengers interact with crew members and pilots in a relaxing atmosphere, making the experience more comfortable for passengers.
Passengers may find that their crews are highly professional and knowledgeable, capable of answering questions and resolving needs immediately. Because flight crews only cater to a handful of people at a time, they can provide next-level service that focuses on the details that make flying enjoyable.
Airports that are considering adding an FBO or switching FBOs may have questions regarding how FBOs work and how to select the right one. Below are some frequently asked questions that airports have about FBOs.
Who Owns FBOs?
FBOs are almost always private companies owned by one person or operated on a chain or franchise model. An airport authority gives FBOs legal permission to operate on the premises and provide services.
In some cases, as with smaller airports, FBOs are run by the local government or airport authority themselves.
How Do I Choose an FBO?
Airports looking to partner with FBOs should consider multiple factors to make the right decision. FBOs should be able to provide the right range of services needed for the size and location of the airport. The lease partnership should also be fair for both parties, including not limiting exclusivity in case of new competition.
It’s also important to consider the types of FBOs that pilots and charter companies will choose. Charter pilots often seek out FBOs that are capable of handling their aircraft maintenance and servicing needs, while being able to provide the amenities that private flight passengers expect.
How Many FBOs Can a Single Airport Have?
Airports may have a single FBO or multiple different FBOs operating on their premises. The number of FBOs an airport has depends on the different services the FBOs provide, the size of the airport, the level of air traffic it receives, and the land available.
While some airports seek to expand their offerings by adding more FBOs to drive competition and attract more passengers, other airports have downsized and consolidated their FBO offerings into a single FBO operation that can provide more services.
Keep in mind that some FBO companies only operate at private airports and will not establish their businesses at public terminals.
